At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses â and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
The Retail Strategy Associate plays a key supporting role within the retail field organization, reporting to the Chief Revenue Officer (CRO) and to the Chief of Staff (dotted), who partners closely on strategic frameworks, analysis, and initiatives that drive business performance.
In this role, you will work at the intersection of strategy and executionâsupporting revenue growth, streamlining operations, and strengthening communication across a 100+ studio fleet. You will collaborate closely with the Chief of Staff to develop structured approaches to problem-solving, synthesize insights from the field, and ensure initiatives are grounded in data and aligned to broader business priorities, while ensuring constant collaboration and communication with the field to ensure adoption, feedback loops, and results.
The ideal candidate is highly organized, analytical, and a strong communicator who thrives in a fast-paced, collaborative environment. This role is perfect for someone who enjoys bringing structure to complex problems and wants to make a direct impact on field performance and growth.
\nHelp drive initiatives that address underperformance and enable progress in partnership with cross-functional partners (Retail, HR, Marketing, Operations, Inventory, and Finance)
Partner with the Chief of Staff to develop frameworks, analyze business performance, and translate insights into actionable recommendations that improve revenue, operations, and studio health.
Training + Documentation:
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nursesâand celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in âPiercing for Allâ.
Check us out on CNBC's How I Made It
Check us out on the TODAY Show on NBC â How 1 woman is reinventing the ear piercing experience (today.com)
How Rowan Has Created a New Pathway for Nurses
Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual âon-siteâ interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If youâre on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (âprotected characteristicsâ).